Premiere Place
Boutique furnished-apartment booking for short and long stays in Abuja
We turned a manually managed apartment business into a clearer, more professional booking and operations experience.
Duration
6–10 weeks
Year
2026
Client
Premiere Place
Service
Hospitality Booking & Operations Platform
Project Overview
Premiere Place offers short and long stays in Abuja for guests, business travellers, and families who want a comfortable, well-managed place to stay. Before, enquiries lived in direct conversations with no single place to view apartments, check apartment availability, manage guests, or follow booking activity. We built a self-service booking journey for guests and a central admin view so the team can see who is staying, where, and what needs attention.
Problem
The business needed to move beyond scattered conversations and manual follow-up. Guests had no clear self-service booking journey from discovering the property to choosing an apartment and confirming a stay, while management lacked one simple view of bookings, guest history, apartment status, and current activity.
Goal
Create a smoother booking experience for guests and give the team better control over daily operations. Success meant making the property easier to discover, making reservations easier to start, and giving management a clear system for seeing who is staying, where they are staying, and what needs attention.
Solution
We made it so guests can move from the public site to an apartment page, review the stay, enter booking details, and continue through WhatsApp reservations without unnecessary back-and-forth. On the management side, we built a central admin view for bookings, guest management, apartments, messages, occupancy tracking, and revenue visibility—so the team understands the state of the business from one place. We also shaped the wider digital hospitality experience, including website direction, Instagram presence, content planning, and the early journey from discovery to enquiry to booking.
Outcome
Premiere Place now has a clearer digital foundation for both sales and operations. Guests have a professional online presence to explore the property and begin a reservation, while management has stronger booking visibility across guests and apartments.
Key features & deliverables
Guest booking journey
Browse apartment types, check dates and pricing, submit a request with a clear confirmation path.
WhatsApp handoff
Hold the dates while the team confirms on WhatsApp—structured reservation, human confirmation.
Central admin
One place for bookings, guests, apartments, messages, occupancy, and what needs attention.
Stay lifecycle
Confirm, check in, check out, or cancel—plus manual bookings for walk-ins and phone guests.
Availability that holds
Pending requests hold inventory briefly so dates aren’t double-sold before confirmation.
Brand & discovery
Website, content direction, and Instagram so the property feels as premium online as on site.
How we did it
Mapped how guests and staff actually booked today—phone, WhatsApp, walk-ins—and where dates and payments fell apart.
Designed a guest path that feels like a hotel brand, then an admin that matches real ops: pending holds, confirm, check-in, checkout.
Kept payment off-platform for now so the team can confirm and collect the way they already trust, while the calendar stays accurate.
Extended beyond the app into site direction and Instagram so discovery and booking feel like one journey.
“We finally have one place to see what is happening across the property.”
Project gallery
Technologies & scope
A glimpse of what we've been working on – full-stack applications, AI tools, and custom systems.
